Hilton Palacio del Rio Receives 2014 Certificate of Excellence, Trip Advisor

Posted: Jul 16, 2014

Filed Under: Awards and Recognition


"Winning the TripAdvisor Certificate of Excellence is a source of pride for the entire team at Hilton Palacio del Rio and we'd like to thank all of our guests who took the time to complete a review on TripAdvisor," said Robert Thrailkill, general manager, Hilton Palacio del Rio. "There is no greater reward than being recognized by one's customers and being rewarded again with the Certificate of Excellence, proving our continued commitment to service excellence."


"TripAdvisor is pleased to honor exceptional hospitality businesses for consistent excellence," said Marc Charron, President of TripAdvisor for Business. "The Certificate of Excellence award gives top performing establishments around the world the recognition they deserve, based on feedback from those who matter most - their customers. From Australia to Zimbabwe, we want to applaud exceptional hospitality businesses for offering TripAdvisor travelers a great customer experience."


San Antonio, TX - May 23, 2014 - Hilton Palacio del Rio has been honored with the 2014 Certificate of Excellence awarded by TripAdvisor travelers. The accolade, which honors hospitality excellence, is given only to establishments that consistently achieve outstanding traveler reviews on TripAdvisor.


Media can access additional information about Hilton Palacio del Rio at news.hilton.com/palaciodelrio.


Hilton Palacio del Rio

Located on the famous River Walk in beautiful downtown San Antonio, Hilton Palacio del Rio is only two blocks from the world-famous Alamo, and not far from two PGA Tour courses, the San Antonio Zoo, Six Flags Fiesta Texas, Sea World, the San Antonio Convention Center and the Alamodome. Recent renovations have transformed this iconic River Walk hotel to convey a contemporary flavor within a hacienda setting. Hilton Palacio del Rio offers several dining options, flexible meeting space, a pool and fitness center and is the only hotel in downtown San Antonio that features a private balcony in every room. www.palaciodelrio.hilton.com


About Hilton Hotels & Resorts

Founded in 1919 as the flagship brand of Hilton Worldwide, Hilton Hotels & Resorts continues to build upon its legacy of innovation by developing products and services to meet the needs of savvy global travelers at more than 550 hotels across six continents. Hilton is the stylish, forward-thinking global leader in hospitality with Team Members shaping experiences in which every guest feels cared for, valued and respected. Access the latest news at news.hilton.com and begin your journey at www.hilton.com or www.hilton.com/offers for the latest hotel specials. View a list of official social channels at www.hilton.com/social. HIlton Hotels & Resorts is one of Hilton Worldwide's ten market leading brands.